Privacy Policy
Last Updated: July 24, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Glofex Admin mobile application (the “Service”) and tells You about Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Capitalized words have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or in plural.

Definitions

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Affiliate: Any entity that controls, is controlled by, or is under common control with a party.

  • Application: Glofex Admin mobile app provided by the Company.

  • Company (“We”, “Us”, or “Our”): Refers to Glofex Admin.

  • Country: Sri Lanka

  • Device: Any device that can access the Service, such as a smartphone or tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the Application.

  • Service Provider: Any third party that processes data on behalf of the Company.

  • Usage Data: Automatically collected data during the use of the Service.

  • You: The individual accessing the Service.

2. Types of Data Collected

Personal Data

We may collect personally identifiable information including, but not limited to:

  • Email address – for login to the app

  • Any information you voluntarily provide when registering or contacting us

Usage Data

We collect data automatically when using the Service, including:

  • IP address

  • Device type, OS, and unique ID

  • Browser and device information

  • App usage details (e.g., page visits, session duration)

3. Permissions We Request

The app may request access to:

  • Camera: Used for uploading profile or document photos.

  • Storage: Used for saving or accessing uploaded files.

  • Internet Access: Required for app functionality and syncing data.

We do not store this data unless required for functionality or explicitly submitted by You.

4. Use of Your Personal Data

We use your data to:

  • Provide and maintain the Service

  • Manage Your Account

  • Respond to Your requests

  • Contact You via push notifications, email, or SMS

  • Analyze usage to improve performance and user experience

  • Send relevant updates or promotional offers (optional)

  • Comply with legal obligations

5. Sharing Your Personal Data

Your data may be shared:

  • With Service Providers (e.g., analytics, hosting, push notification providers)

  • During business transfers (e.g., mergers or acquisitions)

  • With Affiliates or Business Partners (e.g., support or promotions)

  • With Other Users, if you voluntarily interact in public areas

  • With Your consent, for any other purpose

6. Third-Party Services We Use

We use the following third-party services which may collect or use your data:

  • Firebase Analytics

  • Firebase Cloud Messaging

  • Google Crashlytics

  • Firebase Authentication

Each service has its own privacy policy. We encourage You to read them.

7. Data Retention

We retain your data:

  • As long as needed for the purposes stated in this policy

  • As required by legal or regulatory obligations

  • For internal analysis, app performance, and diagnostics

8. Data Transfer

Your data may be processed in countries other than Your own. By using the app, You consent to this transfer and processing in accordance with this Privacy Policy.

9. Delete or Manage Your Data

You can:

  • Does not collect, store, or process personal data directly. Delete your account contact us in web system.

  • Request deletion or update of your data by contacting us

Note: We may retain some data to comply with legal requirements.

10. Disclosure of Personal Data

Legal Requirements

We may disclose Your information to:

  • Comply with a legal obligation

  • Protect and defend Our rights or property

  • Prevent fraud or illegal activity

  • Ensure the safety of Users

  • Comply with law enforcement or court orders

11. Data Security

We use industry-standard practices to protect your data but cannot guarantee 100% security over the Internet or during electronic storage.

12. Children’s Privacy

We do not knowingly collect data from users under the age of 13. If you are a parent and believe your child has provided us data, please contact us.

13. External Links

Our app may link to third-party sites not operated by us. We are not responsible for their content or privacy practices. Please review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified via the app or email. Continued use of the app indicates your acceptance of the updated terms.

15. Contact Us

If you have any questions about this Privacy Policy, you may contact us:
📧 Email: xessglobal@gmail.com